Frequently Asked Questions

Do you accept Medicaid and private pay?

Yes! We gladly accept both Medicaid and private pay so more families can get the care they deserve.

How quickly can care begin?

In most cases, we can start services within 48–72 hours after the initial assessment, sometimes even sooner if needed.

How are your caregivers chosen?

Every caregiver is hand-selected not just for skills and experience, but for their genuine compassion, kindness, and communication abilities.

We choose people with heart.

Will my loved one always have the same caregiver?

Yes—we prioritize consistency. You’ll have the same caregiver (or a small, familiar team) whenever possible so trust and comfort can grow.

What if we need care on weekends or holidays?

We’re here when you need us. Weekend, evening, and holiday care is available.

Is there a minimum number of hours required?

No long-term contracts and no strict minimums. We work with your schedule—whether you need a few hours a week or full-time support.

How much does in-home care cost?

Costs vary based on the level of care and funding source. Medicaid-approved services are covered for eligible clients. For private pay, we offer fair, transparent pricing and will provide a clear estimate during our free consultation.

Do you provide respite care for family caregivers?

Absolutely. We give family caregivers the break they need while ensuring their loved one receives excellent, compassionate care.

What happens if we’re not happy with the caregiver?

Your happiness matters most. If the match isn’t quite right, simply let us know—we’ll quickly find a new caregiver who feels like the perfect fit, at no extra charge.

How do I get started?

It’s easy and pressure-free:

• Call us at 800-419-5250 or fill out our contact form
• Schedule your free in-home consultation
• Receive a personalized care plan and start enjoying peace of mind

Ready for Answers That Feel Like Family?

Call 800-419-5250 Today – We’re here to listen, help, and care.